Corporate Communication: Writing for the Workplace

This self-study resource focuses on the writing that keeps organisations running smoothly. It covers internal announcements, newsletters, meeting notes, policy updates and messages about change, with guidance on tone, clarity and choosing the right channel so information reaches employees in a form they understand.

Levels4

Starting from185 credits

Choose a level

About this study guide

Clear internal communication helps people understand decisions, priorities and changes, while unclear messages lead to rumours and repeated questions. This e-learning material covers the everyday writing of corporate communication. Topics include internal announcements, team updates, company newsletters, meeting notes and action points, policy change notices and messages from leadership. You will learn how to put the key point first, choose a tone that is professional yet approachable, write for a varied workforce, and decide whether a message belongs in email, a chat tool, an intranet page or a printed notice. Later levels look at communicating during organisational change, handling sensitive news with care and keeping a consistent voice across departments. The material is divided into four levels, Beginner, Intermediate, Advanced and Expert, all studied at your own pace.

Each level is unlocked on its own

Choose a level

Compare the levels below and add the one that fits you to your cart

Level 1 / 4

Beginner

What you will study

You will study putting the key point first, writing short team updates and announcements, taking meeting notes with clear action points, and choosing a tone that is professional yet approachable for colleagues at every level.

Who this level is for

This level suits learners who write internal messages but have little experience of corporate communication. It explains why clear internal writing matters and how unclear messages lead to confusion and repeated questions.

What you will be able to do

After this level, you should be able to write clear team updates, announcements and meeting notes that put the main point first and tell readers exactly what, if anything, they need to do.

Level 2 / 4

Intermediate

What you will study

Topics include writing company newsletters, explaining policy changes clearly, adapting messages for a varied workforce, and deciding whether a message belongs in email, a chat tool, an intranet page or a printed notice.

Who this level is for

For learners who already write everyday internal messages, this level looks at wider communication, including company newsletters, policy change notices and choosing the right channel for each message and audience across the organisation.

What you will be able to do

You should be able to write a company newsletter and a clear policy change notice, adapt the message for different groups of staff and choose the most suitable channel for each one.

Level 3 / 4

Advanced

What you will study

You will study communicating during organisational change, handling sensitive news with care, drafting messages for leaders, planning a sequence of messages over time, and answering likely questions before they are asked.

Who this level is for

Learners with solid experience in internal communication will use this level to handle harder situations, such as organisational change, sensitive news and messages from leadership that many people will read closely.

What you will be able to do

By the end of this level, you should be able to plan and write clear, honest and considerate communication for periods of change, including leadership messages and follow-up updates for staff.

Level 4 / 4

Expert

What you will study

Topics include creating an internal communication style guide, planning communication across departments, keeping a consistent voice from leaders and teams, reviewing others' messages, and deciding what to share, when and how much detail to include.

Who this level is for

The Expert level is for experienced communicators who shape how an entire organisation speaks internally. It focuses on consistency across departments, refining a shared voice and balancing openness with sensitivity.

What you will be able to do

You will be able to guide internal communication for a whole organisation, keep one consistent voice across departments and make careful, well-judged decisions about sharing difficult or sensitive information with staff.

Levels are unlocked with credits from your balance. You can buy more credits whenever you need them.